Loan Underwriter

As part of the Loan Underwriter role you will underwrite loans to applicants by ensuring that a detailed fact finding exercise is carried out with each applicant and a decision granted taking into account all information obtained.

Primary responsibilities:

  • Taking inbound calls and making outbound calls
  • Customer service (helping customers who are having difficulties on the website or general queries).
  • Completing full applications with applicants and questioning applicants around the loan purpose and their current financial situation
  • Advising applicants on loan re-payments
  • Conduct a thorough income and expenditure to ensure clients can afford to meet the proposed loan repayments
  • Conduct a credit search on the client to ensure they meet criteria, study the search and discuss it with the applicant
  • Validate Clients bank details - Obtain and check proof of income and any other documents required to satisfy the company’s Lending Policy
  • Make a formed lending decision based on the information gathered. - Collect any additional information off the applicant or their employer (if required)
  • Contact employer to conduct employment checks
  • Act in accordance with FCA guidelines at all times

Personal Specification

The ideal candidate would have:

  • Previous experience within Financial Services, particularly within an FCA regulated environment
  • Knowledge of lending and of the Consumer Credit Act
  • Good computer literacy - Good mathematical skills
  • An excellent attention to detail
  • Good time management skills
  • Excellent Organisational skills
  • Have an excellent telephone manner
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